Documentation

Click Sign up in the top navigation. You can register two ways:

• Email & password — enter a valid email and a password of 8+ characters.
• Google — one-click sign-in using your Google account.

After signing up you'll land on the home page and the header will show your name.

1. Open the Services menu and pick a category (e.g. Deep Cleaning, AC Servicing).
2. Choose the package that suits you. Each card shows duration, AED price (VAT-inclusive) and what's included.
3. Click Book now and fill in: address, date, time slot, and any special instructions.
4. Pick your payment method — Pay now (card) or Cash on service.
5. Review and confirm. You'll receive an instant booking ID and a confirmation email.

We use Stripe — the same payments platform trusted by Amazon, Shopify and Careem. Your card details never touch our servers.

Pay now (recommended): charged at booking. You can request a refund within 48 hours of the visit.

Cash on service: pay the technician in AED after the job. Please have exact change.

Every payment generates a tax invoice with 5% VAT (TRN shown), downloadable from your account.

Open the booking page from My Bookings. You'll see:

• Status: Pending → Confirmed → On the way → In progress → Completed.
• Live map with the technician's position once they start the trip.
• In-app chat to share gate codes, photos or last-minute changes.

When the job is marked complete you'll be prompted to rate 1–5 stars and write a short review. Honest reviews help other customers and improve provider quality.

Not happy? Click Report an issue on the booking page within 48 hours. Our support team will arrange a free rectification or a refund per the Refund Policy.

Manage your profile in Account: update name, phone, profile picture and password. All actions take effect immediately.

To delete your account, email info@klynit.com from your registered address. We comply with UAE PDPL — your data is removed within 30 days.